jillwin Privacy Policy

This Privacy Policy ("Policy") describes how jillwin ("jillwin," "we," "us," or "our") collects, uses, discloses, and protects the personal information of players and visitors ("you" or "your") who access or use the jillwin online casino platform at jillwin.org (the "Platform").

jillwin is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC).

By registering an account on the Platform, accessing any of jillwin's services, or continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

jillwin collects personal information that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:

• Registration data: Full name, date of birth, email address, mobile number, and residential address (including city, province, and region within the Philippines).
• Identity verification documents: Government-issued ID (e.g., Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's license), selfie photographs, and proof of address documents submitted during KYC verification.
• Payment information: GCash account number, PayMaya account details, bank account details (BPI, BDO, Metrobank, UnionBank), and transaction records. Note: jillwin does not store full card numbers or CVV codes.
• Communications: Messages, queries, and feedback you submit to jillwin's support team via live chat or email.

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, deposit and withdrawal activity, and clickstream data.
• Location data: General geographic location derived from your IP address (e.g., Metro Manila, Cebu, Davao, Quezon City, Makati). jillwin does not collect precise GPS location data.
• Cookies and tracking technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.

jillwin may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and analytics partners. Such data is used solely for the purposes described in this Policy and is handled with the same level of care as data you provide directly.

jillwin uses your personal data for the following purposes:

jillwin processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and jillwin — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with jillwin's legal and regulatory obligations, including KYC verification, anti-money laundering checks, and PAGCOR compliance requirements.
• Legitimate interests: Processing is necessary for jillwin's legitimate interests, including fraud prevention, platform security, and improving the quality of our services — provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jillwin relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jillwin does not sell your personal data. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

jillwin engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on jillwin's instructions and to maintain appropriate security measures.

jillwin may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive.

In the event of a merger, acquisition, restructuring, or sale of jillwin's business or assets, your personal data may be transferred to the relevant successor entity. jillwin will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.

jillwin may share your data with other third parties where you have given your explicit consent to such sharing.

jillwin uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This helps jillwin improve the Platform's performance and user experience.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and game history, so you don't have to re-enter them each time you visit.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of jillwin's marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on how to manage cookies in popular browsers used in the Philippines, refer to the help documentation of your browser of choice.

jillwin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Support communications: Retained for up to three (3) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable period.

When personal data is no longer required, jillwin will securely delete or anonymize it in accordance with industry best practices.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillwin:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Policy.
• Right of access: You have the right to request a copy of the personal data jillwin holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jillwin holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jillwin's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jillwin has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jillwin's Data Protection Officer at [email protected]. jillwin will respond to all verified requests within thirty (30) days.

jillwin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jillwin's servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Multi-factor authentication options for player accounts.
• Strict role-based access controls limiting internal access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Comprehensive incident response procedures, including breach notification protocols in accordance with NPC requirements.

While jillwin takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jillwin will notify you and the NPC in accordance with applicable legal requirements.

The jillwin Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gambling regulations. jillwin does not knowingly collect personal data from individuals under the age of 21.

If jillwin becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all associated data will be deleted, and any deposits may be returned at jillwin's discretion after deducting applicable processing fees.

If you are a parent or guardian and believe that your child has registered on the jillwin Platform, please contact us immediately at [email protected] so that we can take prompt action.

jillwin's primary operations and data storage are based within the Philippines. However, some of jillwin's third-party service providers — including cloud hosting and analytics partners — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jillwin ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. jillwin will not transfer your personal data to a jurisdiction that does not provide adequate data protection standards without your explicit consent or a lawful basis for doing so.

jillwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, jillwin will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Effective Date" at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how jillwin protects your personal information. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or jillwin's data practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the jillwin Platform
• Coverage: Serving all regions of the Philippines — Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond

jillwin aims to acknowledge all privacy-related inquiries within 72 hours and to resolve them within thirty (30) days. If you are not satisfied with jillwin's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.